Transform Customer Service with AI Virtual Agents

Deploy intelligent virtual agents that understand context, speak naturally, and resolve customer issues 24/7. Reduce costs while improving satisfaction.

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Why Choose Ontopix Virtual Agents?

Our AI-powered virtual agents deliver exceptional customer experiences with advanced natural language understanding.

Natural Language Processing

Advanced NLP understands intent, context, and nuance in customer conversations.

Multi-Channel Deployment

Deploy across web chat, phone, email, SMS, and social media platforms.

Smart Escalation

Seamlessly transfer complex issues to human agents with full context.

Real-time Analytics

Monitor performance, track satisfaction, and optimize conversations continuously.

Custom Integrations

Connect with your CRM, helpdesk, and business tools through APIs.

Voice & Text Support

Handle both voice calls and text conversations with the same intelligence.

Proven Results

See the impact our virtual agents have on businesses like yours.

85%

Cost Reduction

24/7

Availability

Faster Resolution

95%

Customer Satisfaction

Explore Key Features

Dive deep into what makes our virtual agents exceptional.

Human-Like Dialogue

Our virtual agents don't just match keywords - they understand context, maintain conversation flow, and respond naturally to complex queries.

Context awareness across multi-turn conversations
Intent recognition with 95%+ accuracy
Sentiment analysis and empathetic responses
Support for 25+ languages and dialects

Our Methodology

A proven approach to implement AI in customer service safely, scalably, and with a focus on quality.

Initial Audit

Observe before transforming

Minimum Viable Agent

Controlled launch with supervision

Progressive Expansion

Controlled autonomy increase

Massive Scale

Mature multichannel operation

Continuous Improvement

Data-driven evolution

We analyze your current interactions (chats, calls, emails) to detect patterns, friction points, and establish a quality baseline.

Complete visibility of your current service without intervening
Identification of automation opportunities with estimated ROI
Detection of failures, bottlenecks, and security risks
Establishment of metrics and KPIs to measure progress

Step 0 of 0

Customer Stories

What our customers say

Hear from industry leaders about their experience with Ontopix Virtual Agents

Ontopix reduced our support response time from hours to seconds. Our customer satisfaction scores have never been higher, and our team can focus on complex issues that really matter.

Jennifer Martinez

Head of Customer Success, TechFlow Solutions

The ROI was immediate. We cut support costs by 70% while improving service quality. Our virtual agent handles routine inquiries perfectly, freeing up our team for strategic work.

Robert Chen

CEO, GrowthLabs

Our call center backlog vanished in weeks. Ontopix agents deliver natural, empathetic conversations that feel human, but scale like nothing else.

Sophia Anders

Operations Director, NovaTel

We integrated Ontopix with Salesforce in a single day. Now our clients get instant answers while all data is synced seamlessly.

David Johnson

CRM Lead, BrightFuture Finance

Our virtual agents are available 24/7 across languages. Ontopix helps us expand globally without needing to scale human teams at the same rate.

Elena Petrova

Global Support Manager, SkyBridge Travel

Employee stress is down and NPS is up. Ontopix absorbed 60% of repetitive queries almost instantly.

James O’Connor

Customer Experience Lead, FinWell Bank

Ontopix fits right into our workflow. The AI knows when to escalate, and when it does, agents already have the full context.

Priya Singh

Support Operations Manager, MedicoTech

We saw measurable improvement in first contact resolution within two weeks. That’s unheard of in our industry.

Lucas Brown

VP of Operations, Retailify

Ontopix reduced our support response time from hours to seconds. Our customer satisfaction scores have never been higher, and our team can focus on complex issues that really matter.

Jennifer Martinez

Head of Customer Success, TechFlow Solutions

The ROI was immediate. We cut support costs by 70% while improving service quality. Our virtual agent handles routine inquiries perfectly, freeing up our team for strategic work.

Robert Chen

CEO, GrowthLabs

Our call center backlog vanished in weeks. Ontopix agents deliver natural, empathetic conversations that feel human, but scale like nothing else.

Sophia Anders

Operations Director, NovaTel

We integrated Ontopix with Salesforce in a single day. Now our clients get instant answers while all data is synced seamlessly.

David Johnson

CRM Lead, BrightFuture Finance

Our virtual agents are available 24/7 across languages. Ontopix helps us expand globally without needing to scale human teams at the same rate.

Elena Petrova

Global Support Manager, SkyBridge Travel

Employee stress is down and NPS is up. Ontopix absorbed 60% of repetitive queries almost instantly.

James O’Connor

Customer Experience Lead, FinWell Bank

Ontopix fits right into our workflow. The AI knows when to escalate, and when it does, agents already have the full context.

Priya Singh

Support Operations Manager, MedicoTech

We saw measurable improvement in first contact resolution within two weeks. That’s unheard of in our industry.

Lucas Brown

VP of Operations, Retailify

Ontopix reduced our support response time from hours to seconds. Our customer satisfaction scores have never been higher, and our team can focus on complex issues that really matter.

Jennifer Martinez

Head of Customer Success, TechFlow Solutions

The ROI was immediate. We cut support costs by 70% while improving service quality. Our virtual agent handles routine inquiries perfectly, freeing up our team for strategic work.

Robert Chen

CEO, GrowthLabs

Our call center backlog vanished in weeks. Ontopix agents deliver natural, empathetic conversations that feel human, but scale like nothing else.

Sophia Anders

Operations Director, NovaTel

We integrated Ontopix with Salesforce in a single day. Now our clients get instant answers while all data is synced seamlessly.

David Johnson

CRM Lead, BrightFuture Finance

Our virtual agents are available 24/7 across languages. Ontopix helps us expand globally without needing to scale human teams at the same rate.

Elena Petrova

Global Support Manager, SkyBridge Travel

Employee stress is down and NPS is up. Ontopix absorbed 60% of repetitive queries almost instantly.

James O’Connor

Customer Experience Lead, FinWell Bank

Ontopix fits right into our workflow. The AI knows when to escalate, and when it does, agents already have the full context.

Priya Singh

Support Operations Manager, MedicoTech

We saw measurable improvement in first contact resolution within two weeks. That’s unheard of in our industry.

Lucas Brown

VP of Operations, Retailify

Ontopix reduced our support response time from hours to seconds. Our customer satisfaction scores have never been higher, and our team can focus on complex issues that really matter.

Jennifer Martinez

Head of Customer Success, TechFlow Solutions

The ROI was immediate. We cut support costs by 70% while improving service quality. Our virtual agent handles routine inquiries perfectly, freeing up our team for strategic work.

Robert Chen

CEO, GrowthLabs

Our call center backlog vanished in weeks. Ontopix agents deliver natural, empathetic conversations that feel human, but scale like nothing else.

Sophia Anders

Operations Director, NovaTel

We integrated Ontopix with Salesforce in a single day. Now our clients get instant answers while all data is synced seamlessly.

David Johnson

CRM Lead, BrightFuture Finance

Our virtual agents are available 24/7 across languages. Ontopix helps us expand globally without needing to scale human teams at the same rate.

Elena Petrova

Global Support Manager, SkyBridge Travel

Employee stress is down and NPS is up. Ontopix absorbed 60% of repetitive queries almost instantly.

James O’Connor

Customer Experience Lead, FinWell Bank

Ontopix fits right into our workflow. The AI knows when to escalate, and when it does, agents already have the full context.

Priya Singh

Support Operations Manager, MedicoTech

We saw measurable improvement in first contact resolution within two weeks. That’s unheard of in our industry.

Lucas Brown

VP of Operations, Retailify

Frequently Asked Questions

Everything you need to know about Ontopix virtual agents

Ready to Transform Your Customer Service?

Join thousands of businesses already using Ontopix virtual agents to deliver exceptional customer experiences.

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